Working with AI

Professionals

Technical depth on LLMs, agents, RAG and governance, for people building or leading with AI.

7 modules27 lessonsabout 8 hours
01

Foundations of LLMs

Transformers, tokenisation, context windows, and how LLMs generate text.

Start
  1. Transformer Architecture
  2. Key Model Parameters
  3. Navigating the Model Landscape
  4. Hallucinations and Reliability
02

Prompt Engineering

Techniques from zero-shot to chain-of-thought, with evaluation frameworks.

Start
  1. Core Prompting Techniques
  2. System Prompt Engineering
  3. Evaluating LLM Systems
  4. Fine-Tuning vs. Prompting
03

AI in Business

Strategy, ROI, change management, and building the case for AI adoption.

Start
  1. Identifying AI Use Cases
  2. Implementing AI in Organisations
  3. Legal Considerations for AI in NZ
  4. AI Vendor Evaluation and Procurement
04

Building with AI

APIs, orchestration, tool use, and multi-agent patterns in production.

Start
  1. LLM Application Architecture
  2. AI Agents and Tool Use
  3. Agent Harnesses and MCP
  4. Monitoring AI in Production
  5. AI Application Security
05

Retrieval-Augmented Generation

Architecture, chunking, embeddings, vector stores, and evaluation.

Start
  1. Retrieval-Augmented Generation (RAG)
  2. Vector Databases and Embeddings
  3. Advanced RAG Techniques
06

AI Governance and Risk

Policy, model risk, auditing, bias mitigation, and regulatory frameworks.

Start
  1. Responsible AI Frameworks
  2. The EU AI Act
  3. AI Regulation in NZ and Australia
  4. Global AI Governance Landscape
07

AI Strategy

Roadmaps, capability building, vendor evaluation, and organisational transformation.

Start
  1. Building an AI Strategy
  2. AI Talent and Workforce Strategy
  3. AI Competitive Dynamics